Privacy Policy

1. Introduction

Fenstanton ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our dashboard and related services (together, the "Services"). This Privacy Policy sets out the types of personal data we collect, how we use it, who we share it with, and the choices and rights available to you.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the Services.

2. Information We Collect

We may collect the following categories of information when you interact with Fenstanton:

Account and contact information: such as your name, email address, business name, and login credentials provided when you register for or use the Services.

Financial and usage data: information you input into the dashboard, including income figures, account balances, allocation preferences, and other data required to provide capital optimisation functionality.

Technical data: IP address, browser type, device identifiers, operating system, and general usage patterns collected automatically through cookies and similar technologies.

Communications: records of correspondence you send to us, including support requests submitted via our contact channels.

3. How We Use Your Information

We use the information we collect for purposes including:

— Providing, operating, and maintaining the Services, including dashboard functionality and account management.

— Personalising and improving the recommendations and insights presented through the Services.

— Communicating with you about your account, updates, or support requests.

— Monitoring usage, diagnosing technical issues, and maintaining the security and integrity of our systems.

— Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where required under applicable data protection law, we rely on one or more of the following legal bases to process your personal data: performance of a contract with you, your consent, compliance with a legal obligation, or our legitimate interests in operating and improving the Services, provided those interests are not overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Services, remember your preferences, and analyse usage patterns. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of the Services.

6. How We Share Your Information

We do not sell personal data. We may share information with:

Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under contractual obligations to protect your data.

Legal and regulatory authorities: where required to comply with applicable law, legal process, or governmental request.

Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, where personal data may be transferred as part of that transaction.

7. Data Retention

We retain personal data for as long as necessary to provide the Services, fulfil the purposes described in this Policy, and comply with our legal obligations. When data is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access the Services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

10. Your Rights

Depending on your location and applicable law, you may have rights including the ability to: access the personal data we hold about you; request correction or deletion of your data; object to or restrict certain processing; request portability of your data; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Third-Party Links

The Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies before providing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via the details listed on our Contact page.